Mumbai, Sep 13: European automotive maker Skoda Auto on Monday introduced its plans to arrange 30 'compact workshops' pan-India by this 12 months for offering periodic upkeep and servicing necessities to its prospects within the home market.
Skoda Auto India can even begin operations in some new markets with this service-first idea of compact workshops, which is able to cater to current and potential prospects in new and rising markets, the corporate stated in a launch. Mercedes-Maybach GLS 600 SUV: Prime 5 Issues To Know.
The corporate at present has over 170 buyer touchpoints together with gross sales and after-sales services throughout over 100 cities pan-India
"Along with growing our volumes, enhancing the customer experience and our journey of customer-centricity is pivotal to our success in India. We have already introduced several initiatives on this front, and I am happy to announce the start of 'Skoda compact workshops," stated Zac Hollis, model director at Skoda Auto India.
Skoda's goal is to cater to the rising buyer base and be certain that they've a seamless expertise with the model, he stated.
"2021 is marked as the year of growth for the Skoda brand in India. With the launch of Kushaq (B segment SUV), there is a substantial growth in our volumes and despite the challenging environment, we have managed to have a really successful launch," Hollis added.
These compact workshops might be able to catering to periodic upkeep companies and normal repairs, the automotive maker stated, including, among the servicing capabilities embrace inspection companies, alternative of coolant, brake oil, automated transmission fluid (ATF) and brake disc or pad alternative, amongst others.
Moreover, prospects may also avail different minor repairs equivalent to alternative of bulbs, wiper blades, automotive detailing and equipment fitment, amongst others, which do not require specialised instruments, it stated.
The foremost jobs as per buyer request might be carried out on the predominant workshop, thus offering buyer comfort and attain, Skoda stated.
