Launched in 2009, phoenixNAP has been a part of the worldwide {web} internet hosting business for over a decade. Because the title implies, the corporate’s dwelling city is Phoenix (the USA) in addition to the house of their head workplace. Specialised in high-end hosting-related companies, phoenixNAP supplies a strong community constructed on “state-of-the-art” infrastructure able to delivering an impeccable 100% of uptime with first-class efficiency, dependability and safety.
phoenixNAP affords six prime information middle places throughout the USA, North America, Europe and Asia, claiming to make sure low latency, excessive connectivity and excessive total velocity. Geared up with about 200 expert technicians, gross sales specialists and members of buyer help workers, they declare to have just one aim in thoughts and that's the success of their clients.
phoenixNAP’s official web site is wrapped within the shades of house blue and a well-recognized structure which makes navigating round as uncomplicated because it will get. Along with English, the location is obtainable in German, Dutch, Italian, Spanish and Portuguese.
It additionally comprises a weblog which appears to be bristling with new content material on a fairly common foundation. The articles themselves seem reader-friendly and in-line with the most recent developments in theology. Additionally they embrace some high quality suggestions and tips aimed toward customers with at the very least some quantity of technical experience.
As for social networking, all who're can comply with phoenixNAP on Fb, LinkedIn, Twitter, Instagram and (most notably) YouTube. There you’ll discover a number of full-length webinars, in addition to bulletins, briefings and tutorials.
Plans and pricing
Provided that phoenixNAP focuses on offering premium internet hosting options and companies, the pricing is adjusted to the worth you’ll be getting for the cash you’re prepared to take a position. Though naked metallic cloud is their primary attraction, phoenixNAP additionally affords managed and unmanaged VPS packages, hybrid cloud options, devoted server internet hosting and colocation companies.
Naked metallic cloud packages are offered intimately with their primary options, accessible information middle places and pricing data. Though there isn't any free trial nor a money-back assure, the pricing mannequin is fairly versatile permitting you to pay per hour or pay-per-use. You may as well select to commit for a month, a yr, two years or three yr.
In the meanwhile, you possibly can check out probably the most budget-friendly naked metallic plan for mere $0.96 per hour. Nevertheless, for those who go for a full month it would value $550.26 and the value decreases for those who subscribe for an extended interval. To get the pricing for a few of phoenixNAP’s companies (comparable to VPS), you’ll be {asked} to submit a type (with a few of your private information) and wait for his or her workforce to succeed in you.
It’s additionally value noting that phoenixNAP’s packages are sometimes supplied at low cost costs, so it’s sensible to maintain observe of the gross sales reductions earlier than making a ultimate buy.
Ease of use
phoenixNAP supplies easy and swift devoted server deployment, so, as a substitute of ready for hours (and even days) to your machine to be provisioned, you shouldn’t make investments quite a lot of minutes (they assure 60-second deployment). Earlier than getting the ball rolling, we must always (once more) level out that since phoenixNAP affords premium internet hosting companies, there aren't any freebies with which more versatile suppliers have spoiled us with nor a number of the less complicated companies.
As an illustration, for those who don’t already personal a website, you will not get to register one with phoenixNAP, as a result of they presume you might be already a veteran webmaster (and an proprietor of a number of domains) in search of a strategy to scale-up the sport. Regardless of the dearth of some easy options, you’ll be supplied with quite a lot of superior ones comparable to top-class efficiency with availability of 100%, versatile RAM, CPU and hybrid SSD storage, full DDoS safety, managed backups, SaaS help and more.
Step one in creating an account with phoenixNAP would require you to offer your e mail deal with, create a secure password and browse (and settle for) the Grasp Companies Settlement. After the verification by way of e mail, you’ll have so as to add further private data (together with a telephone quantity), firm title and billing data. Solely after validating your telephone quantity, you’ll be capable to proceed to phoenixNAP’s UI and make your buy. All in all, the entire course of is fairly intuitive and easy.
With phoenixNAP’s personal shopper portal (known as PNCP), all facets of your devoted server will probably be simple to watch and handle, together with DNS, upgrading/downgrading RAM and CPU or different sources. Along with this, for those who would fairly use a management panel you’re conversant in (comparable to cPanel, Plesk or Webmin) you may have an choice to buy it for an additional worth.
Velocity and expertise
Premium {web} internet hosting companies ought to indicate premium velocity, typically talking. Relating to velocity efficiency, phoenixNAP guarantees exactly that and delivers on that promise with flying colours. After placing its primary web site to the take a look at (offered by GTmetrix), we had been offered with an ideal efficiency topped with an A (100%) as a ultimate grade. The web page took mere 756 milliseconds to totally load and 13 requests on the similar time, making this presumably the best velocity efficiency we've got witnessed thus far.
As for uptime, phoenixNAP boldly ensures 100% of it, which is backed by SLA. After monitoring the uptime of their official web site for 2 weeks, we managed to register fairly a number of situations of downtime (six, to be exact). Nevertheless, most of them lasted for 3 minutes solely, which resulted in 100% of uptime total. Whereas this testing interval is comparatively brief, it's a good signal nonetheless.
Assist
phoenixNAP has graced us with the round the clock (and twelve months a yr) help accessible by way of phone, reside chat and e mail. Two phone numbers can be found, with one being toll-free whereas the opposite just isn't. If you wish to get in contact with the gross sales division, be sure to do it through the enterprise hours, Monday to Friday. One other advantage of phoenixNAP’s buyer help is that it's backed by an SLA which ensures that every one e mail inquiries will get a solution inside 20 minutes to an hour (relying on a internet hosting package deal you’ve bought).
Those that would fairly fend for themselves can depend on phoenixNAP’s knowledgebase, official weblog and sources part. The knowledgebase is full of useful guides and most of those are complemented by appropriate screenshots. Along with this, you possibly can entry quite a lot of easy-to-follow tutorials on their GitHub and YouTube channels.
The competitors
Very like phoenixNAP, OVHcloud is a sturdy {web} internet hosting supplier aimed toward tech-savvy customers, with the choice for those from France. Each of them supply an analogous scope of companies, but, if you wish to again these up with excellent buyer help, you’ll must go for phoenixNAP. Though OVHcloud supplies some wonderful self-help choices, there isn't any reside chat, which is likely one of the most popular assist channels basically.
One other comparable host specialised in naked metallic server options, and trusted by notable corporations comparable to IBM, PureVPN and Avast, is HEFICED. They supply an analogous line of companies as phoenixNAP however at decrease value, which makes them a terrific choose.
One of the common decisions for newcomers and veterans alike is HostGator, a resourceful, dependable and pocket-friendly host from the USA. Nevertheless, whereas phoenixNAP’s merchandise are aimed toward upscale clients, HostGator has one thing for everybody’s finances.
The identical goes for Bluehost, a US-based host supplying all the pieces from shared and (managed and unmanaged) WordPress internet hosting to VPS and devoted servers, and all at reasonably priced pricing. Like most hosts of the identical form, Bluehost supplies a 30-day money-back assure, which suggests you’ll have sufficient time to Try them out earlier than making an final alternative.
Closing verdict
If you're in want of a high-end resolution for an ever-growing enterprise or an enterprise, phoenixNAP may be very prone to match the invoice. Their devoted and naked metallic servers, in addition to cloud and colocation companies are all the pieces they promise: swift, scalable and dependable. Additionally they include a splendid 24/7/365 help that can by no means go away you excessive and dry.
Nevertheless, since phoenixNAP doesn’t supply a lot (or just about something) for these with more modest wants, in case you are seeking to host a single web site or to kick-start a small enterprise, you’re higher off with hosts comparable to HostGator and Bluehost.
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