Owned and operated by Seattle-based PeopleConnect, Intelius is a folks search service that you should use to carry out basic background checks and varied reverse searches. It was based in 2003 and the corporate claims to brush greater than 20 billion data throughout its searches, utilizing data from each private and non-private sources.
Moreover that in depth database, Intelius is notable for its intuitive interface. Regardless of some barely complicated billing practices, we take into account this to be among the best background verify companies. Discover out more concerning the platform’s merchandise - which embrace identification theft safety and reverse telephone lookup -in this Intelius analysis.
Plans and pricing
Intelius presents seven distinctive background search merchandise, starting from telephone listing lookups to full-scale background checks. Regardless of which of those you wish to use, you’ll want to join a long-term membership to entry them.
Confusingly, every plan comes with the same month-to-month subscription price, however preliminary trial interval costs range wildly. Which means - in some circumstances - you might be able to save money by paying for a trial interval, finishing up a single search, after which instantly canceling your membership.
It's important to subscribe to Intelius to see stories as one-time funds aren’t out there (Picture credit score: Intelius)For instance, if you wish to carry out a reverse telephone search, you can pay $1.99 for a five-day trial after which cancel your membership earlier than you might be charged $29.63 for the next month. Nonetheless, for those who do keep subscribed to Intelius, you’ll have the ability to carry out a vast variety of searches.
Limitless basic background searches price $22.86 per 30 days, or a reduced $19.43 per 30 days for those who join two months at a time. Additionally, the identical subscription prices apply for those who request a simple prison document verify.
Be warned, many previous clients of the corporate have reported that Intelius overcharges for his or her companies. Throughout our evaluate, we discovered quite a few stories stating that the platform ignored membership cancellation requests or continued to cost even after an account had been terminated.
The way it works
Intelius compiles information from private and non-private sources, together with enterprise data, FBI databases, and telephone directories. Most of this data is obtainable on-line, in lots of circumstances without cost, however accessing it may be fairly time consuming, contain numerous “Googling,” and rapidly turns into an actual headache. The primary motive folks flip to Intelius is that the corporate can trawl by way of these a number of sources of data far quicker than you can independently.
If there are too many individuals who share the identical identify as your search topic, Intelius will ask for extra data to slender down the outcomes (Picture credit score: Intelius)
To start out a search, enter a reputation and space of residence into the search discipline on the Intelius homepage. After that, Intelius will start scanning by way of its data on your search topic. In some circumstances, the platform will ask you for extra data earlier than displaying an inventory of potential candidates that match your question.
Previous to letting you open a report in your search topic, Intelius will show a series of loading screens and prompts about doubtlessly graphic content material. Nonetheless, these look like mechanically generated it doesn't matter what the search is, and don’t essentially let you know something concerning the data contained within the report.
Options and companies
Intelius makes an attempt to distinguish itself from different background verify companies by way of further options and customized database sweeps. This implies you shouldn’t be left with a primary verify that doesn’t let you know what you wish to know.
From the house web page of Intelius, three completely different searches could be accessed by way of a tabbed search bar: by a reputation, by an deal with, or by way of a reverse telephone lookup.
That can assist you discover misplaced relations or higher perceive the social community of anybody you’re trying to find, Intelius presents an in depth Individuals Search report. This contains an interactive grid that reveals you ways a selected circle of contacts is related.
Once you carry out a prison document search utilizing Intelius, the platform will warn you to federal or state offenses related to the topic’s family. If you would like, you possibly can add these data to your report.
A key Intelius characteristic is the platform’s proprietary information trawling service, which it calls Premiere Search. That is basically a database of data compiled from completely different private and non-private data. Utilizing a number of sources ensures that your last report is as correct as doable.
Help and buyer care
Sadly, there’s not loads of help data out there by way of the Intelius web site. As an alternative of trying to find an FAQ web page, in case you have any points with the platform, it is best to get immediately in contact with the corporate’s help crew over the telephone or by way of e-mail. Members of workers are readily available throughout the working hours of 7AM to 5PM PST from Monday to Friday, so your question needs to be handled rapidly. Then again, we want to see some weekend hours, and longer help hours, particularly for these in different time zones.
One other level is that we'd have most popular a devoted help web page. Somewhat, we did discover on the backside of the web page the contact data. It features a direct telephone quantity, and it's toll free for buyer help. There's additionally a direct e-mail listed as nicely for people who choose. Different choices usually are not out there comparable to chat, a help portal, a discussion board or a FAQ.
The competitors
A draw back to the Intelius search service is which you could’t use the product to carry out employment background checks. If that’s the rationale that you simply’re searching for a background verify service within the first place, think about using Individuals Path as an alternative. Not like Intelius, Individuals Path is an accredited employment screening service.
One other draw back of Intelius is that the service requires a month-to-month membership, and it isn’t doable to pay for a one-time background search. A competitor service price contemplating that does make use of a simple pricing scheme is Sterling for people who solely want a one-off or occasional search. With this subscription mannequin, it makes Intelius higher suited to people who have a necessity for a number of searches every month.
Ultimate verdict
Distinctive options, comparable to a social community viewer and alerts for offenses dedicated by family, assist Intelius to face out within the crowded background verify sector. Nonetheless, general, this platform might do significantly better in relation to being more clear about pricing and making it simpler for patrons to cancel their memberships. Intelius additionally loses factors for its synthetic loading screens and the deceptive prompts that customers are subjected to when looking out.
We have additionally highlighted the greatest background verify companies
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